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Qapital Terms & Conditions
Effective date: March 31, 2025
Qapital Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS THEY CREATE A BINDING CONTRACT BETWEEN YOU AND QAPITAL. FURTHER, THESE TERMS AND CONDITIONS CONTAIN AN AGREEMENT TO ARBITRATE, WHICH REQUIRES THAT YOU AND QAPITAL ARBITRATE CERTAIN CLAIMS BY BINDING, INDIVIDUAL ARBITRATION INSTEAD OF GOING TO COURT AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION SUCH THAT YOU ARE ONLY PERMITTED TO BRING AN INDIVIDUAL ACTION (SEE “BINDING ARBITRATION AND CLASS ACTION WAIVER”). IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION WITHIN THIRTY (30) DAYS BY FOLLOWING THE INSTRUCTIONS PROVIDED AT THE END OF THE SECTION TITLED “BINDING ARBITRATION AND CLASS WAIVER.” YOU HEREBY ACKNOWLEDGE THAT QAPITAL IS NOT A BANK, NOR IS IT A FINANCIAL PLANNER, BROKER OR ASSET MANAGER. THE QAPITAL SERVICE PROVIDES YOU WITH TOOLS TO ASSIST YOU IN YOUR FINANCIAL PLANNING AND DECISION-MAKING. YOU ARE SOLELY RESPONSIBLE FOR YOUR SAVINGS, INVESTMENT AND SPENDING DECISIONS.
Welcome to Qapital. These terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms and Conditions”), are entered into by and between (i) the individual person who creates the associated Qapital Account (as defined below) and each and all of the persons who are granted access to, accept, or use the account (“you”), and (ii) Qapital, LLC, a Delaware limited liability company and Qapital Invest, LLC, a Delaware limited liability company. Qapital, LLC, Qapital Invest, LLC and any other entity in the Qapital company group shall be referred to collectively herein as “Qapital,” “we,” “us,” or “our”. These Terms and Conditions govern your access and use of our websites at www.qapital.com and www.wedbushnext.com, along with any other path segments or subdirectories, and our mobile applications (the “Qapital App”) in connection with our products and services (collectively, the “Qapital Service”), whether as a guest or a registered user. The suite of investment related services included in the Qapital Service, including any Invest Account, is provided by Qapital Invest, LLC and is referred to herein as “Qapital Invest.” All other services offered as part of the Qapital Service are provided by Qapital, LLC.
The Qapital Service is offered and available to any user who is 18 years of age or older, has the legal capacity to form a binding contract with Qapital, and is a legal resident of the United States. By using the Qapital Service, you represent and warrant that you meet all of the foregoing eligibility requirements and that your registration and use of the Qapital Service is not in violation of any applicable Law (as defined below). If the foregoing sentence isn’t true, you may not access or use the Qapital Service, and doing so is a violation of our Terms and Conditions.
By using any part of the Qapital Service (or by clicking to accept or agree to the Terms and Conditions when this option is made available to you), you accept and agree to be bound by and abide by these Terms of Conditions and our Privacy Policy, found at https://www.qapital.com/terms/privacy-policy/ and https://www.wedbushnext.com/terms/privacy policy/. If you do not want to agree to these Terms and Conditions or the Privacy Policy, you must not access or use the Qapital Service. Your use of any accounts (including investment accounts) or debit cards made available through the Qapital Service is also subject to the separate terms and conditions applicable to those accounts and cards.
We reserve the right to change these Terms and Conditions from time to time for any reason, by posting of the updated Terms and Conditions to https://www.qapital.com/terms and https://www.wedbushnext.com/terms/ provided that if your Qapital Account is subject to a paid subscription at the time of such change, then any element of such change which would materially increase your obligations or reduce your rights hereunder shall not apply to your Qapital Account until the start of the next subscription period following the posting of such updated Terms and Conditions.
1. Scope of Service
Qapital may alter, suspend, or discontinue the Qapital Service, in whole or in part, or restrict access to portions of our Qapital Service, for some or all users, at any time and for any reason, without notice, including during a paid subscription period. The Qapital Service may also periodically become unavailable to you due to maintenance or malfunction of computer equipment or for other reasons. Qapital does not provide any equipment and internet service necessary to access the Qapital Service, and you are responsible for obtaining any such equipment and service in order to access and use the Qapital Service.
2. Registration
3. Fees & Payments
Any third-party external financial account designated in User Profile as the account from which Qapital is to debit fees and/or make other transfers is called your “Funding Source”. Each of your Qapital goals accounts (collectively, your “Goals Account”), your Qapital spending account (your “Spending Account”) and your Qapital Invest account (if any, your “Invest Account”) may be referred to herein individually as a “Qapital Account” and collectively as your “Qapital Account(s)”.
4. User Content
Our agent for notice of claims of copyright infringement can be reached as follows:
Qapital, LLC
169 Madison Avenue, #2002
New York, NY 10016
Email: legal@qapital.com
You acknowledge that if you fail to comply with all of the requirements above, your notice may not be valid.
5. User Conduct
You understand and agree not to use the Qapital Service to:
6. Access and Interference
You agree that you will not, directly or indirectly:
7. Account Suspension; Closure
8. Your Qapital Account
We may from time to time and without notice to you move the funds in your Goals Account from an FBO Account at one Partner Bank to an FBO Account at another Partner Bank, for liquidity, backup, storage or any other lawful purpose, but this will not affect your ability to access the funds in your Goals Account, and you remain the beneficial owner of the funds held in your Goals Account.
In order to effectuate transfers to or from your Spending Account to or from your Invest Account, we may from time to time temporarily move funds to or from your Spending Account to or from an interim non-interest-bearing account in your name at one of our Partner Banks, but this will not affect your ability to access the remaining funds in your Spending Account (i.e. funds other than those with respect to which a transfer has been initiated to your Invest Account), and you remain the beneficial owner of all of your funds. You understand and agree that by opening an Invest Account you hereby consent to the creation of such additional account solely to effectuate such transfer(s) to your Invest Account.
9. Authorization to Initiate ACH transactions
By accepting these terms and conditions you authorize Qapital and/or our third-party processor partners to initiate ACH credit and/or debit transactions between your Funding Source and your Qapital Account. These transactions will either be initiated in the Qapital App by you (“Manual Transfers”) or initiated by Qapital including, without limitation, transactions based on Rules you have set up through the Qapital Service or with respect to payment of fees and/or other amounts owing by your use of the Qapital Service. The frequency and amount of these ACH credit and/or debit transactions will be determined by your Manual Transfers or your Rules. Periodic ACH transactions will be generated by Qapital to move funds from your Funding Source to your Goals Account or Spending Account (as applicable) based on the Rules you have established. Manual Transfers will be processed when authorized by your entry.
For your security, transfers from your Funding Source to your Goals Account will not be immediately available for withdrawal back to your Funding Source until a period of four (4) business days has elapsed.
Subject to the prior sentence, Manual Transfers can be initiated for same-day transfer or withdrawal (“Express Transfers”) from your Goals Account or Spending Account if received before 11 a.m. Central Time, Monday through Friday on non-bank holidays, for an additional fee. You authorize Qapital and/or our third-party processor partners to initiate ACH credit and/or debit transactions from your Funding Source and/or Qapital Account to process any such Express Transfer fees.
You further authorize Qapital and/or our third-party processor partners to initiate ACH credit and/or debit transactions to or from your Funding Source and/or Qapital Account to correct any erroneous credit or debit activity or to pay any return fees described in the “Payment of Fees” subsection of Section 3 of these Terms and Conditions.
You understand that this authorization will remain in full force and effect until you notify Qapital that you wish to revoke this authorization. You understand that Qapital requires at least three (3) business days’ prior notice in order to cancel this authorization. You agree not to initiate any transfers which would cause your Qapital Account to have a deficit.
10. Funding Source Verification
The Funding Source verification process is in place to ensure a Funding Source is compatible with the Qapital Service and supports ACH transfers, and to verify external Funding Source account ownership.
One of two methods are used to successfully verify a Funding Source:
(1) The external funding source will be accessed by our data integration partner and ownership and ACH support will be verified; or
(2) Two small credit transactions will be sent for processing to the external Funding Source. The amounts of those credits will then be immediately debited out of the Funding Source. You will need to verify the external Funding Source by entering the deposit amounts in the required fields provided in your Qapital Account. You will be responsible for any fees or penalties assessed by a financial institution that may occur by validating this funding source.
11. Overdraft Protection Feature
Qapital uses an automatic fail-safe mechanism that kicks in if a transfer initiated from Qapital would leave your funding account with less than $100. The overdraft fail-safe is designed to help prevent overdrafts, but due to the nature of ACH transfers, it does not recognize any transactions that are made after the Qapital transaction is initiated. This fail-safe does not apply to Subscription Fees. Qapital is not responsible for overdraft or insufficient funds fees that your financial institution might charge. For the fail-safe mechanism to operate, your external account needs to be verified with Qapital. New accounts, accounts undergoing a funding account change, or accounts experiencing a connection error may not be considered verified.
12. Early Direct Deposit
For certain eligible direct deposits, our Partner Banks may make funds available in your Qapital Account up to two days before the bank receives the funds from your payor (“Early Direct Deposit”). When funds are made available early, they will be reflected in your Qapital Account’s available balance. Whether funds will be made available early depends on (1) when the Partner Bank receives the payor’s payment instructions, (2) any limitations the Partner Bank sets on the amount of early availability, and (3) standard fraud prevention screening. Qapital does not guarantee that any direct deposits will be made available before the date scheduled by the payor, and early availability of funds may vary between direct deposits from the same payor. It is your obligation to verify that the funds are available in your account before spending them.
Not all direct deposits are eligible for Early Direct Deposit. Eligible direct deposits are generally limited to electronic direct deposits such as your payroll, pension, and government benefit payments that are made through ACH transfer. Most other deposits or credits to your Qapital Account, such as deposits of funds from person-to-person payments services (e.g., Zelle®, Venmo, or PayPal transfers), check or mobile deposits, instant payments processed through the RTP® network or FedNow service, and other online transfers are not eligible for Early Direct Deposit. If a direct deposit is not made available early, it will be made available in accordance with the Partner Bank’s standard availability of funds policy. Funds made available early are otherwise subject to the same terms and conditions as other deposits to your Qapital Account.
If funds have been made available early and the payor reverses or requests a return of the deposit, or the funds are otherwise uncollected by the Partner Bank, you understand and agree that your Qapital Account may be debited up to the amount of the deposit that was previously made available — even if you have already withdrawn the funds or it creates an overdraft on your account. In this instance, you are responsible for any fees assessed — including those charged by merchants or third-parties — as a result of the overdraft. Early Direct Deposit is offered at the discretion of the Partner Bank, and we reserve the right to cancel the service at any time and without notice to you.
13. Shared Goals; Dream Team
If you select a user experience tier on the Qapital Service that is subject to a Subscription Fee, Qapital provides you with the ability to share your goals with and send messages between other Qapital account holders that you designate. Where you share your goals through use of the Qapital Service, all Clients sharing that specific goal will have the ability to view the total saved by others sharing that goal as well as the transaction detail of money saved toward that goal. You agree that by inviting others to share one of your goals, others sharing that goal will be able to view the amount of your savings towards that goal. You agree that by accepting an invitation to share a goal, others sharing that goal will be able to view your data, solely as it applies to that goal.
As a part of the Qapital Service, Qapital may also provide you with Dream Team; a feature which gives you the ability to share your goals and Spending Account information with another Qapital account holder that you designate, such as a family member (“Dream Team,” and such person who also agrees to such sharing, your “Dream Team Partner”). When you and your Dream Team Partner opt in to Dream Team, your Dream Team Partner may import and view your account information. Dream Team also allows you to send money from your Qapital Spending Account to your Dream Team Partner’s Qapital Spending Account at your initiation. You understand that once you initiate such a transfer, you will have no ability to stop or cancel it.
YOU ACKNOWLEDGE SOLE RESPONSIBILITY FOR AND ASSUME ALL RISK ARISING FROM SHARING ACCOUNT INFORMATION WITH OTHER QAPITAL USERS. QAPITAL IS NOT RESPONSIBLE FOR ANY CONSEQUENCE OF ANY USE OR DISCLOSURE OF YOUR ACCOUNT INFORMATION BY YOU OR ANY QAPITAL USER WITH WHOM YOU SHARE YOUR ACCOUNT INFORMATION.
14. Gift Subscription
For users who select a user experience tier on the Qapital Service that is subject to Subscription Fee, “Gift Subscriptions” are subscription codes enabling a single-user Free Trial to the Qapital Service for a fixed period of time. A person who purchases the Gift Subscription is referred to in this Section as the “Giftor”. A person who receives and redeems a Gift Subscription to the Qapital Service is referred to in these terms as the “Recipient”. Gift Subscriptions are paid for by a one-time upfront payment. Once bought, the Giftor will receive an order confirmation in the Qapital App. The Gift Subscription can be sent to the Recipient via email, text or another method selected by the Giftor. In order to use the Gift Subscription, the Recipient must already be a Qapital user or will need to become one. Gift Subscription codes can only be used once and cannot be redeemed for cash, resold or combined with any other offers, including other Free Trials. We will automatically charge the Giftor for any purchased Gift Subscription at the time of purchase, not upon delivery. There are no refunds or other credits for any Gift Subscription that is not ultimately redeemed. Recipient can cancel or change their Qapital subscription at any time. Qapital is not responsible if a Gift Subscription is lost, stolen or used without permission. Gift Subscriptions may not be resold and have no cash value.
15. Third-party Service Providers
Qapital engages third parties in order to provide certain aspects of the Qapital Service to you. Third-party services are used to, among other things: verify your identity, speed up and streamline on-boarding, issue cards, process savings transactions, provide connectivity to other third parties (such as third-party financial institutions or service providers), retrieve financial data, and aggregate data. These third parties will have access to information provided by you to Qapital so that they can provide you with the Qapital Service or with the bank account services you register for in connection with the Qapital Service. These third parties may also have additional terms that apply to your use of their services (e.g., a separate terms and conditions or privacy policy), which we do not control and, to the fullest extent permitted by law, disclaim all responsibility and liability for. Qapital may employ different or additional third parties for these services from time to time in its sole discretion. In addition, to the extent that Qapital is permitted to undertake any action under these Terms and Conditions, you agree that we may permit our third-party financial institutions or subcontractors to undertake such action on our behalf.
You agree Qapital may access any account you have set up through our third-party service providers in connection with the Qapital Service. We may use that information in order to provide you with the Qapital Service, to develop our products and services, and for our internal business purposes.
IF YOU DECIDE TO OPEN AN INVESTMENT ACCOUNT WITH QAPITAL INVEST, YOU MUST ENTER INTO A CLIENT AGREEMENT AND BROKERAGE AGREEMENT WITH A PARTNER BROKER SELECTED BY QAPITAL. YOU ACKNOWLEDGE AND AGREE THAT IF YOU OPEN AN INVESTMENT ACCOUNT WITH QAPITAL INVEST AND ANY TERM IN THESE TERMS AND CONDITIONS CONFLICTS WITH THE CLIENT AGREEMENT AND/OR BROKERAGE AGREEMENT, SUCH AGREEMENTS SHALL CONTROL OVER THESE TERMS AND CONDITIONS.
The foregoing examples are intended to be illustrative and are not intended to be a comprehensive list of all third party service providers engaged by Qapital.
16. Timeliness and Accuracy of External Data
As part of the Qapital Service, Qapital will retrieve certain account information from your Bank Accounts. Qapital works with one or more online financial service providers to access this account information. Qapital makes no effort to review the account information for any purpose, including but not limited to accuracy, legality or non-infringement. Qapital is not responsible for the products and services offered by or on third-party sites.
Qapital cannot always foresee or anticipate technical or other difficulties which may result in failure to obtain data or loss of data, personalization settings or other service interruptions. Qapital cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings. For example, when displayed through the Qapital Service, account information is only as fresh as the time shown, which reflects when the information is obtained from such sites. Such information may be more up-to-date when obtained directly from the relevant sites. You can refresh your account information through the Qapital Service, in the manner prescribed in the associated instructions.
17. Alerts
18. Qapital’s Intellectual Property Rights
19. Disclaimer Regarding Use of Mobile Devices
Use of the Qapital Service is made available through compatible mobile devices, internet and/or network access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider. QAPITAL MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: (i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE QAPITAL SERVICE AT ANY TIME OR FROM ANY LOCATION; (ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND (iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE QAPITAL SERVICE.
20. Disclaimer of Representations and Warranties
THE CONTENT AND ALL SERVICES AND PRODUCTS ASSOCIATED WITH THE QAPITAL SERVICE ARE PROVIDED TO YOU ON AN “AS-IS” AND “AS AVAILABLE” BASIS. QAPITAL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE QAPITAL SERVICE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE QAPITAL SERVICE IS AT YOUR SOLE RISK.
QAPITAL MAKES NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT ON THE QAPITAL SERVICE, AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. QAPITAL MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE QAPITAL SERVICE IS FREE OF INFECTION FROM ANY VIRUSES OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, SURREPTITIOUSLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION.
21. Limitations on Qapital’s Liability
QAPITAL SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS (OR LACK OF ACCESS) TO THE QAPITAL SERVICE, YOUR USE (OR NON-USE) OF THE QAPITAL SERVICE, OR ANY MATTER RELATING TO THESE TERMS AND CONDITIONS, EVEN IF QAPITAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS AND CONDITIONS, QAPITAL’S LIABILITY TO YOU FOR ANY CAUSE WHATEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $500.00 (FIVE HUNDRED UNITED STATES DOLLARS), EXCEPT ONLY TO THE EXTENT ARISING FROM GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR OTHER CAUSE FOR WHICH APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATION.
TO THE FULLEST EXTENT PERMITTED BY LAW, QAPITAL WILL NOT ACCEPT OR HAVE ANY LIABILITY IN THE EVENT OF UNAUTHORIZED USE OF YOUR QAPITAL ACCOUNT, THE CONDUCT OF FRAUDULENT OR ILLEGAL ACTIVITIES VIA YOUR QAPITAL ACCOUNT, ANY INABILITY TO TRANSACT OR PROBLEMS RELATED TO POOR INTERNET ACCESS, MOBILE DEVICE OR COMPUTER FAILURE OR OTHER COMMUNICATION ISSUES, OR ANY ISSUES RELATED TO THE TIMELY EXECUTION OF A PAYMENT, TRANSFER, DEPOSIT OR SIMILAR.
YOU ARE SOLELY RESPONSIBLE FOR EVALUATING THE MERITS AND RISKS ASSOCIATED WITH THE USE OF THE QAPITAL SERVICE, INCLUDING ANY INVESTMENT ADVISORY SERVICES PROVIDED THROUGH THE QAPITAL SERVICE, BEFORE MAKING ANY INVESTMENT OR OTHER DECISION BASED UPON THE SAME. YOU AGREE THAT QAPITAL SHALL NOT BE LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD QAPITAL LIABLE, FOR ANY POSSIBLE CLAIM FOR DAMAGES ARISING FROM ANY DECISION YOU MAKE BASED ON YOUR USE OF THE QAPITAL SERVICE OR ANY RELATED CONTENT. NOTWITHSTANDING THE FOREGOING, OR ANYTHING ELSE TO THE CONTRARY IN THESE TERMS AND CONDITIONS, NOTHING MODIFYING RESTRICTING, OR ELIMINATING THE DUTIES OR LIABILITIES OF QAPITAL INVEST SHALL APPLY TO, OR IN ANY WAY LIMIT, THE DUTIES (INCLUDING STATE LAW FIDUCIARY DUTIES) OR LIABILITIES WITH RESPECT TO MATTERS ARISING UNDER THE FEDERAL SECURITIES LAWS.
YOUR ELECTION TO USE THE QAPITAL SERVICE IS SUBJECT TO ALL AGREEMENTS OR DOCUMENTATION REQUIRED TO BE ENTERED INTO OR ACKNOWLEDGED BY YOU IN CONNECTION THEREWITH, INCLUDING, WITHOUT LIMITATION YOUR ACCEPTANCE OF DOCUMENTS WITH RESPECT TO YOUR QAPITAL ACCOUNT AND ANY SEPARATE AGREEMENTS RELATING TO QAPITAL INVEST.
QAPITAL RESERVES THE RIGHT TO CANCEL OR RESTRICT YOUR ACCESS TO THE QAPITAL SERVICE WITHOUT NOTICE TO YOU. QAPITAL IS NOT RESPONSIBLE FOR DAMAGES SUFFERED BY YOU OR ANY INCONVENIENCE CAUSED DIRECTLY OR INDIRECTLY BY OUR SUSPENSION OR TERMINATION OF YOUR ACCESS TO THE QAPITAL SERVICE.
22. Indemnification
By accepting these Terms and Conditions, you agree to indemnify, defend, and otherwise hold harmless Qapital, LLC, Qapital Invest, LLC and each of their respective affiliates and each of their respective officers, directors, employees, agents, partners and representatives from any and all losses and damages (whether direct, indirect, incidental, special, consequential, punitive or exemplary) and costs and expenses (including reasonable attorneys’ fees and expenses) arising out of or relating to: (i) your use or misuse of the Qapital Service, (ii) unauthorized access to or alteration of your communications with or through the Qapital Service, (iii) any mismatched, incorrect, or incomplete identifying information regarding your Funding Source or in payment instructions for any ACH transfer, or (iv) any breach of these Terms and Conditions.
IN THE EVENT THAT YOUR QAPITAL ACCOUNT HAS A DEFICIT (I.E. A NEGATIVE BALANCE) AT ANY TIME FOR ANY REASON, QAPITAL SHALL HAVE THE RIGHT, IN ITS SOLE DISCRETION, TO CLOSE THE ACCOUNT WITHOUT PRIOR NOTICE. YOU AGREE TO BE RESPONSIBLE FOR, AND PROMPTLY PAY TO QAPITAL, THE AMOUNT OF ANY DEFICIENCY IN ANY SUCH QAPITAL ACCOUNT. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS (INCLUDING THE PARAGRAPH ABOVE REGARDING GENERAL INDEMNIFICATION), IN THE EVENT THAT QAPITAL (THROUGH ITSELF OR A THIRD PARTY ACTING ON ITS BEHALF) ELECTS TO PURSUE RECOUPMENT OF THE DEFICIT IN ANY ACCOUNT, SUCH DEFICIT SHALL ESTABLISH THE AMOUNT OF YOUR INDEBTEDNESS OWING TO QAPITAL. YOU AGREE TO REIMBURSE AND HOLD QAPITAL HARMLESS FOR ALL ACTIONS, OMISSIONS, COSTS, EXPENSES, FEES (INCLUDING, BUT NOT LIMITED TO, ATTORNEY’S FEES AND ANY EXPENSES), PENALTIES, LOSSES, CLAIMS OR LIABILITIES ASSOCIATED WITH ANY SUCH DEFICIT IN YOUR ACCOUNT AND ANY ACTION TAKEN BY QAPITAL TO RECOUP THE SAME.
23. Term and Termination
Until your access to the Qapital Service is terminated by either you or Qapital, these Terms and Conditions will remain in force. NOTE THAT SIMPLY DELETING THE QAPITAL APP FROM YOUR MOBILE DEVICE DOES NOT TERMINATE YOUR QAPITAL ACCOUNT, NOR DOES IT STOP ANY RULES YOU HAVE ESTABLISHED. If you wish to terminate your Qapital Account, you may do so as described under Account Deletion under Your Choices in our Privacy Policy. If you simply wish to or pause or stop your Rules, you may do so within the Qapital App.
If you do not make use of the Qapital Service for a designated amount of time, applicable Law may require Qapital to report these funds in your account as unclaimed property. Should this occur, we may try to locate you at the contact information you provided to us. If our attempts fail and we cannot locate you, we may be required, depending on state Law, to report your funds as unclaimed property. The designated amount of time to report the funds as unclaimed varies, based on the state, but typically falls in a range of two to five years.
24. Governing Law and Forum for Disputes
These Terms and Conditions, and your relationship with Qapital under these Terms and Conditions, shall be governed by the laws of the State of New York without regard to conflicts of law principles. Any dispute with Qapital, or its officers, directors, employees, agents or affiliates, arising out of or relating to these Terms and Conditions shall be resolved exclusively through arbitration as set forth in the Section below, except with respect to imminent harm requiring temporary or preliminary injunctive relief in which case the parties may seek such relief from the United States District Court for the Southern District of New York or any other court of competent jurisdiction. Any such relief granted by the court shall remain in effect only until an arbitrator can be empaneled and determine whether such relief should be continued, modified or terminated. You understand that, in return for agreement to this provision, Qapital is able to offer the Qapital Service on the terms designated. Your assent to this provision is an indispensable consideration to these Terms and Conditions.
25. BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THESE “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” PROVISIONS CAREFULLY, BECAUSE THEY REQUIRE YOU TO ARBITRATE ALL DISPUTES WITH QAPITAL AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF. WHILE YOU MUST AGREE TO THESE PROVISIONS AS TO ANY AND ALL CLAIMS, THERE IS AN OPTION, DESCRIBED BELOW, TO OPT OUT OF RETROACTIVE APPLICATION OF THE ARBITRATION AND CLASS WAIVER PROVISIONS TO ANY EXISTING CLAIMS. THE OPTION TO OPT OUT IS TIME-LIMITED TO THIRTY (30) DAYS AND REQUIRES YOUR IMMEDIATE ATTENTION.
THESE PROVISIONS GENERALLY PRECLUDE YOU FROM BRINGING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST QAPITAL. THEY ALSO PRECLUDE YOU FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER ANY PAST, PENDING, OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST QAPITAL BY SOMEONE ELSE. ARBITRATION PRECLUDES YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL.
Qapital seeks to address all the concerns of its customers without the need for a formal legal dispute. Before filing a claim against Qapital, you agree to try to resolve any Dispute (as defined below) informally by contacting support@qapital.com or support@wedbushnext.com (applicable to Wedbush Next Accounts). Similarly, if you have provided an email address to us as part of your Account registration, Qapital agrees to do the same. If a Dispute is not resolved within 30 days after the email noting the Dispute is sent, you or Qapital may initiate an arbitration proceeding as described below.
Except for disputes relating to your or Qapital’s intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights and patents), you agree that all past, pending, or future disputes between you and Qapital (whether or not such dispute involves a third party) including those arising out of or relating to these Terms and Conditions (including enforcement, construction, validity, interpretation, enforceability, or arbitrability of the Terms and Conditions), the Qapital Service, and/or our Privacy Policy or any other dispute between you and Qapital or any of Qapital’s licensors, distributors, suppliers or agents (including any application store or platform from which the Qapital Service is accessed or downloaded) (“Disputes”) shall be finally resolved by arbitration. BY AGREEING TO ARBITRATE, EACH PARTY IS EXPRESSLY WAIVING ITS RIGHT TO GO TO COURT AND HAVE ANY DISPUTE HEARD BY A JUDGE OR JURY.
Arbitration shall be before a single arbitrator conducted in the English language under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and the Supplementary Procedures for Consumer Related Disputes in effect at the time arbitration is sought. The Arbitration shall be held in New York, New York, U.S.A., or, at your election, will be conducted telephonically or via other remote electronic means. This Section shall be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms and Conditions. You and Qapital shall appoint as sole arbitrator a person mutually agreed by you and Qapital or, if you and Qapital cannot agree within thirty (30) days of either party’s request for arbitration, such single arbitrator shall be selected by the AAA upon the request of either party. If you assert a Dispute as an individual, you will only be required to pay $250 of the fees charged in connection with any arbitration under this Section, and Qapital will bear all other costs charged by the arbitrator, including any remaining Case Management Fee and all professional fees for the arbitrator’s services. You will still be responsible for paying your own attorneys’ fees and costs, except that the substantially prevailing party shall be entitled to an award of reasonable attorneys’ fees and costs incurred in connection with the arbitration (the reasonableness of any fees to be as determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial acceptance of the award or order of enforcement. Under no circumstances shall the arbitrator be authorized to award damages, remedies or awards that conflict with these Terms and Conditions or to award punitive damages; this limitation includes but is not limited to the exclusion of any damages pursuant to federal or state statutes permitting multiple or punitive awards.
YOU ARE WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. Whether any dispute is heard in arbitration or in court, the parties agree that any claims brought by them must be brought in that party’s individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, class action, or class arbitration. You hereby waive any and all rights to bring any claims related to any Disputes as a plaintiff or class member in any purported class or representative proceeding or to participate in any class action. You may bring claims only on your own behalf. By accepting this agreement, you give up your right to participate in any past, pending or future class action or any other consolidated or representative proceeding, including any existing as of the date of you agreed to these Terms and Conditions. In the event that, notwithstanding the foregoing, more than 25 individuals assert substantially similar claims in arbitration demands filed against Qapital, those arbitration proceedings shall be consolidated into a single proceeding before a single arbitral panel.
Whether to agree to arbitration is an important decision. It is your decision to make, and you ARE NOT REQUIRED TO rely solely on the information provided in these Terms and Conditions. You should take reasonable steps to conduct further research and to consult with counsel (at your expense) regarding the consequences of your decision.
LIMITED OR COMPLETE OPTION TO OPT OUT. YOU MAY OPT OUT OF THE APPLICATION OF THIS ARBITRATION PROVISION AND CLASS ACTION WAIVER. IF YOU DO NOT OPT-OUT, THESE TERMS WILL APPLY TO ALL CLAIMS YOU HAVE POSSESSED OR MAY POSSESS, WHETHER ASSERTED TO DATE OR NOT. IN ORDER TO EXERCISE YOUR OPTION, YOU MUST DO SO BY FOLLOWING THE INSTRUCTIONS BELOW. NO OTHER ACTION OR METHOD FOR OPT OUT SHALL BE EFFECTIVE. THE OPTION SHALL ONLY BE EFFECTIVE TO THE EXTENT YOU HAVE NOT PREVIOUSLY AGREED TO ARBITRATION AND CLASS WAIVER PROVISIONS WITH QAPITAL. QAPITAL RESERVES AND DOES NOT WAIVE ANY RIGHT TO ASSERT ANY EARLIER TERMS AND CONDITIONS INCLUDING ANY EARLIER ARBITRATION AND CLASS WAIVER PROVISIONS.
PROCEDURE TO OPT OUT OF RETROACTIVE APPLICATION. IF YOU DO NOT WISH TO AGREE THAT THIS ARBITRATION AND CLASS ACTION WAIVER AGREEMENT SHALL APPLY, YOU MUST, WITHIN THE THIRTY (30) DAY PERIOD FOLLOWING YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS, SEND AN E-MAIL TO LEGAL@QAPITAL.COM CONTAINING YOUR FULL NAME, ADDRESS, AND THE WORDS “OPT OUT” IN THE BODY OR SUBJECT LINE OF THE EMAIL.
Even if you opt out of this arbitration agreement, you will remain subject to and bound by any prior arbitration agreements or provisions you previously agreed to with Qapital. For users who do not opt out, to the extent these Terms and Conditions in any way conflict with any prior agreement, these Terms and Conditions control.
You and Qapital agree that any claims or lawsuits, regardless of form, arising out of or related to any Dispute must BE FILED within ONE (1) YEAR of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute. Each party shall bear its own costs in the arbitration proceeding. If any portion of this section entitled “Binding Arbitration and Class Waiver” is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect.
These Arbitration provisions will survive the termination of your relationship with Qapital.
26. Automated Clearing House Transactions
You acknowledge that it is your responsibility to provide correct payment instructions for your Funding Source to Qapital and its third-party service providers when requested in connection with the Qapital Service. You agree to be bound by the National Automated Clearing House Association operating rules and any applicable local ACH operating rules. You acknowledge that mismatched, incorrect, or incomplete identifying information regarding your Funding Source or in payment instructions to make a deposit or pay subscription fees may result in an ACH transfer being rejected, lost, posted to an incorrect account or returned to the bank that maintains your Funding Source without notice to you. You agree that Qapital and/or its third party service providers may request and that Qapital and/or its third-party service providers may make ACH transfers solely by reference to the account number of the recipient. Qapital and its third-party service providers shall not be obligated to determine whether there is a discrepancy relating to names or account numbers in transfers between your Qapital Account and your Funding Source.
27. Qapital Invest
Qapital Invest is registered with the SEC as a Registered Investment Adviser. The information provided on this website or elsewhere via the Qapital Service is for informational and general educational purposes only and is not investment or financial advice. Past performance is no guarantee of future results. Any historical returns, expected returns or probability projections are hypothetical in nature and may not reflect actual future performance. Except as specifically indicated otherwise in such content, the content provided on this website or elsewhere via the Qapital Service does not constitute a complete description of Qapital Invest’s investment advisory services. For more details, see Qapital Invest’s Form CRS and Form ADV, Part 2 here. Brokerage services are provided to Qapital Invest’s clients by its partner SEC-registered broker dealers, each of which is also a member FINRA/SIPC. As of March 31, 2025, the Qapital Invest partner brokers are Apex Clearing Corporation and Wedbush Securities Inc. (each, a “Partner Broker,” and together, the “Partner Brokers”). Nothing on this website or provided via the Qapital Service should be considered an offer, solicitation of an offer, or advice to buy or sell securities. Registration with the SEC does not imply any particular level of skill or success, nor has any information provided by Qapital Invest been approved or endorsed by the SEC.
28. Platform Provider Rules
In the event that you are using the Qapital Service through a third-party website or application, social network, platform or store (“Platform”), you must comply with the terms of use or services of such Platform (the “Platform Terms”), in addition to these Terms and Conditions, and the Platform’s privacy policy will apply to any of your interactions with the Platform. The Platform Terms are incorporated into these Terms and Conditions by reference such that a violation by you of the Platform Terms shall be deemed a violation of these Terms and Conditions. In the event of a conflict between these Terms and Conditions and the Platform Terms, the Platform Terms shall control solely to the extent the conflict relates to the rights or obligations of the Platform and not of us.
If you have downloaded the Qapital App from the Apple, Inc. (“Apple”) App Store or if you are using the Qapital Service on an iOS device, you acknowledge that you have read, understood and agree to the following notice regarding Apple. These Terms and Conditions are between you and Qapital only, not with Apple, and Apple is not responsible for the Qapital Service and the content thereof. Apple has no obligation whatever to furnish any maintenance and support services with respect to the Qapital Service. In the event of any failure of the Qapital Service to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the Qapital App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatever with respect to the Qapital Service. Apple is not responsible for addressing any claims by you or any third party relating to the Qapital Service or your possession or use of the Qapital Service, including: (1) product liability claims; (2) any claim that the Qapital Service fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the Qapital Service infringes that third party’s intellectual property rights. You agree to comply with any applicable third-party terms when using the Qapital Service. Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms and Conditions, and upon your acceptance of these Terms and Conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions against you as a third-party beneficiary of these Terms and Conditions. You hereby represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.
29. Severability
If any portion of these Terms and Conditions is deemed invalid, unlawful, void or for any reason unenforceable by any arbitrator or court of competent jurisdiction, these Terms and Conditions as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of these Terms and Conditions that is unlawful, void or unenforceable shall be stricken from these Terms and Conditions, and that portion deemed invalid, unlawful, void, or unenforceable shall not affect the validity and enforceability of any remaining provisions.
30. Waiver, Survival, and Other Agreements
You agree that if Qapital does not exercise or enforce any legal right or remedy which is contained in these Terms and Conditions, this will not be taken to be a formal waiver of Qapital’s rights and that those rights or remedies will still be available to Qapital.
All covenants, agreements, representations and warranties made in these Terms and Conditions shall survive your acceptance of these Terms and Conditions and the termination of these Terms and Conditions.
These Terms and Conditions represent the entire understanding and agreement between you and Qapital regarding the subject matter of the same, and supersede all other previous agreements, including any prior version of the Qapital Terms and Conditions. Each of the entities in the Qapital company group that are not a party to these Terms and Conditions, including without limitation Qapital Stack, Inc. and Qapital Insight Technology AB, are intended third-party beneficiaries of these Terms and Conditions and shall therefore be entitled to the benefit hereof and to enforce the terms and conditions hereof in each of their respective names as if each of them were each a party hereto.
31. Legal Notice for New Jersey Residents
If you are a New Jersey resident, no provision in these Terms and Conditions, including the Limitations of Liability, will apply to you if the provision limits your remedies to the extent we were negligent or reckless or we have breached any obligation to you and caused you damage.
QAPITAL, QAPITAL INVEST, and the QAPITAL and Q logos are registered trademarks of Qapital, LLC. Copyright © 2025. WEDBUSH is a trademark of Wedbush Securities Inc. Copyright © 2025. All rights reserved. For full details, see Qapital’s Terms and Conditions and Privacy Policy.
Wedbush is an affiliate of Qapital, which is the provider of services, acting as a fintech company. Neither Wedbush nor Qapital are FDIC-insured banks. Checking account provided by Lincoln Savings Bank, Member FDIC. Debit card issued by Lincoln Savings Bank, Member FDIC. Deposit insurance covers the failure of an insured bank.
Advisory services associated with Wedbush Next powered by Qapital (“Wedbush Next”) are provided by Qapital Invest, LLC, an SEC-registered investment advisor, and affiliate of Wedbush. Brokerage services provided to Wedbush Next clients by Wedbush Securities Inc., an SEC-registered broker-dealer and member FINRA/SIPC.